In late June, Terex Utilities conducted its 39th annual Service School at Lake Area Technical College, welcoming 56 participants from across the United States and Canada. The event offered equipment technicians hands-on experience in inspecting, maintaining, troubleshooting, servicing, and operating machinery.
The training included nine stations, led by Terex team members from technical support, field service, and the regional production support managers group. The stations focused on specific aerial devices, digger derricks, and general maintenance and inspection practices.
“We are constantly looking for ways to improve the school by receiving feedback through surveys each year,” Will Biberdorf, product support tech said. “This year we added a class on the new ANSI standard for 15-year structural testing which states that structural tests are required when a unit reaches the age of 15 years, then every 10 years. This station went over what this all entails and participants got to perform the test on an aerial unit.”
While the training is primarily for technicians, other professionals, such as trainers, also benefit. Roger Pothier, owner and instructor at Live Line Utility Training Inc. in Canada, attended with the aim of enhancing his training program.
“My goal is to be able to go back to Canada with more Terex content for my training program. The demonstration materials and teaching aides they are using here are second to none,” said Pothier. “I am learning a lot of small tips and tricks that will definitely add value to my courses – and I know I will better represent the Terex product because of this hands-on learning.”
Andrew Nienaber, a mechanic with Highline Construction in Minnesota, attended for the second time.
“This year there were more stations, and the sessions were shorter. I appreciated this as it provided more variety and exposure to new information. I learned more about the Terex Customer Portal that contains unit specific schematics. I look forward to utilizing this and finding what I need when I need it,” Nienaber said.
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