Eriez 5-Star Service, Erie, Pa., now offers a lift magnet certification and refurbishment program. Every magnet repaired is returned with a “certificate of compliance” guaranteeing the repairs and the load test of the serviced magnet comply with ASME B30.20. Certified repairs come with a one-year “As New” warranty. Plus, customers can receive 20 percent off their first certification.
“Eriez’ lift magnets are built in compliance with ASME B30.20 standards. Through our inspection program, we check your magnets to ensure they remain in compliance.” says Dave Hansen, customer service manager. Eriez’ procedure includes inspection of lift magnet surface and resurfacing of poles if needed; inspection of all other parts; replacement of any missing parts; repair/replacement of all damaged parts; replacement of warning labels and capacity markings; and load testing and certification.
Eriez’ magnet exchange program is an ideal solution for customers who need to get a magnet back in place quickly when their lifting magnet needs repair. Customers may be able to get a pre-certified, refurbished SafeHold® Lift Magnet shipped within 24 hours.
To meet the criteria for the exchange program, the customer’s magnet must pass Eriez’ two point inspection: If the load test is within specifications and the rotor is intact and operational, it may qualify. Exchange magnets—which are the same make and model of the returned magnet—ship with a certificate of compliance and include a one year as-new warranty. If a customer’s SafeHold lift magnet is not eligible for the exchange program, Eriez will refurbish it to as-new condition and ship it back to the customer within three to five days. The refurbished magnet ships with a certificate of compliance and includes a one year as-new warranty.
In cases in which inspection of a magnet at Eriez indicates internal magnet damage, customers are contacted with a quote and lead time on internal magnet repairs or a new magnet. Most new magnets are available from stock.
Through the EriezXpress program, the company offers a wide array of lift magnets for next-day delivery. Upon credit approval, orders received for select lift magnets by 4:00 p.m. EST will be processed and shipped the next business day. “When you need it now, EriezXpress is the solution,” said Dave Heubel, national sales manager.
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