Manitowoc distributor Hayden-Murphy Equipment, Minneapolis, has qualified to join the Manitowoc Crane Care EnCORE Partner network. As part of the program, Hayden-Murphy is now certified to fully remanufacture Grove and Manitowoc cranes to original Manitowoc specifications, including all product updates.
Hayden-Murphy is one of eight Manitowoc Cranes dealers in the United States to receive EnCORE Partner status. Manitowoc Crane Care’s EnCORE Partners program certifies dealers throughout North America to completely remanufacture cranes, as well as make major structural repairs in line with the latest OSHA guidelines. Manitowoc Crane Care provides full commercial, technical and financial support for all EnCORE Partners.
Mike Kirk, product support manager for Hayden-Murphy, said becoming an EnCORE Partner means that the company can offer more services to existing and potential customers. “The ability to make structural repairs really allows us to expand our scope of services,” he said. “Boom repair is a big need in this industry. Most cranes will experience boom damage at some point in the equipment life cycle. Offering this service will help our customers significantly reduce downtime.”
To qualify for the EnCORE Partners program, dealers must invest significant time in training technical staff, including advanced training for welders to earn the proper certifications for welding structural components on cranes. Each dealer must also add a trained structural engineer to its staff to interface directly with Manitowoc on technical issues. To learn more about the program, click here.
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