ReachMaster, Kingwood, Texas, announced at The Rental Show it has doubled the standard warranty period of its Basic/Denka and Falcon product lines from one to two years. Both the Basic/Denka and Falcon product lines are popular in facility maintenance tasks. Basic/Denka lifts are available from 66- to 86-foot platform heights, and Falcon units feature an exclusive double jib system to reach platform heights of 79 to 166 feet, depending on the model.
ReachMaster’s new program includes bumper-to-bumper coverage to demonstrate the reliability of these products to its customers. According to the company, this is the first warranty extension of its kind within the compact lift industry.
“Having sold the Basic/Denka and Falcon product lines in the United States for more than a decade has allowed us to fine tune areas of common warranty issues and re-evaluate key components,” said Ebbe Christensen, president of ReachMaster. “We’ve always been innovators of the compact lift market, and now we’re leading the way in customer service.”
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