Kirby-Smith Machinery, Inc. has announced the hiring of David Marston as Product Support Sales Manager. Marston will manage product support sales operations for all locations in Kirby-Smith’s territory, and be responsible for growing revenues from support related activities. He will also be responsible for partnering with industry suppliers and engaging Kirby-Smith’s customer base to identify needs and ensure customer satisfaction.
Prior to Kirby-Smith, Marston worked for Holt Cat as the Product Support Sales Manager for Mining Operations. He joined Holt in 2011 as a Mining Account Manager, and was responsible for sales, rentals, and product applications related to all lignite customers within his territory. Marston has also served as a Product Sales Manager and Application Engineer for Terex, as well as a Mining Engineer for Lafarge Cement.
Ready to hit the ground running, Marston is excited about his group and the challenges ahead. “I can tell we have a great product support team at Kirby-Smith, and my goal is to keep them empowered to go out and do what it takes to effectively support our customers.”
Vice President of Customer Care, Tom Montgomery, believes Marston will be an important asset to Kirby-Smith’s product support operations. “David has a great feel for building and maintaining successful relationships, including those with customers, employees, and vendors. He brings a significant amount of knowledge and experience to this position, and I am impressed by his enthusiasm to make sure we are doing everything we can to help our customers.”